Privacy Policy

Effective Date: April 2026

1. Introduction

TIKANA ("Company," "we," "us," or "our") operates the TIKANA website and services. This Privacy Policy explains how we collect, use, disclose, and otherwise process information when you visit our website, use our services, or interact with us in any way.

2. Information We Collect

We collect information in several ways:

Information you provide: Contact information (name, email, phone), company details, inquiry content, and any other information you voluntarily submit
Automatically collected information: IP address, browser type, operating system, referring URLs, pages visited, and interaction data through cookies and similar technologies
Third-party information: Data from third-party services you authorize us to access

3. How We Use Your Information

We use collected information to:

Respond to your inquiries and support requests
Deliver and improve our services
Send marketing communications (with your consent)
Analyze website usage and trends
Comply with legal obligations
Protect our rights and prevent fraud

4. Data Sharing

We do not sell, trade, or rent your personal information. We may share data with:

Service providers who assist in our operations
Legal authorities when required by law
Business partners with your explicit consent

5. Data Security

We implement industry-standard security measures to protect your information. However, no method is completely secure. We cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Opt-out of marketing communications

7. Cookies

We use cookies to enhance your experience. You can control cookie settings through your browser preferences.

8. Contact Us

For privacy inquiries, contact us at privacy@tikana.io